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Contact Us 

We are here to improve life and transform the future. And if we want to do this together with society, it is essential that we maintain open and transparent dialogue channels.  

Here you will find all our contact channels. You may also fill out the online Contact Us form.  

Do you want to talk to Human Resources? 

Want to send a question or consult protocols?

Fill out the form below.
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People Administrative Services 

Useful Information and Requests 

This is Vale’s channel for its employess, former employees and pensioners. Consult below for orientations about our processes and tools.        
You can count on us! 

How to make a request 

So that we can guide you in the best way, please select one of the options below, indicating your current relationship with Vale. 
Employee 
Former employee 
Pensioner 

Discover our other listening channels 

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Alô Ferrovias

Use this channel for issues related to Passenger Trains (insert link to train page) and/or railway emergencies. 

Contacts 

0800 285 7000 
0800 021 9934 (for the hearing impaired) 

Community Relations 

If you live in or are located in an area where Vale operates, you can contact the Community Relations professional in person, online or by phone. 

Contacts 

0800 285 7000
0800 021 9934 (for the hearing impaired)  

Reparation

Use this channel to assist people who feel directly or indirectly affected by the Brumadinho dam failure, evacuations and preventive removals carried out in other Territories.  

Contacts 

0800 031 0831 

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Whistleblower Channel

Vale is committed to acting with ethics and integrity, always practicing active listening. That's why we have our Listening Channels.

However, if anyone, inside or outside the company, who wants to report a case of suspicion or ethical misconduct, should use Vale's Whistleblower Channel. The channel is an exclusive tool for this purpose, structured to ensure absolute confidentiality, protecting the anonymity of the whistleblower and preserving the information so that a fair investigation can occur. The Whistleblower Channel guarantees all the conditions for a report to be independently verified. Under no circumstances will there be any breach of confidentiality, intimidation or retaliation against the whistleblower.